Policy & Operations Guide
  • Preface
  • Policies
    • General Policies & Confidentiality
    • Impersonating Users
  • Operations - Faculty Support
    • Introduction
    • Acuity (Appointment Scheduling)
    • Blackboard Course Combinations
    • Blackboard Naming Conventions
    • Blackboard Login
    • iClicker
    • Course Capture (Camtasia, Relay, Mediasite)
    • Desk.com
    • Media Digitization
    • Respondus LockDown Browser
    • Respondus Test Editing
    • Trello
    • Turnitin
    • Zoom
  • Operations - Learning Spaces
    • Introduction
    • Day to Day Tasks
  • Reference
    • Clear Browser Session
    • Good Computing Practices
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Preface

This document includes two sections, the first listing all of the policies that apply to student assistants working with ITS in either Learning Spaces or Faculty Support. These policies must be followed, with no exceptions. The seconds section covers day to day operations and should be used as a guide to providing support and completing day to day tasks. Operations precedents should generally be followed, but can be deviated from if necessary in special circumstances.

NextGeneral Policies & Confidentiality

Last updated 7 years ago